Wednesday, November 16, 2011

Misleading Headline of the Day

"Waitress Says She Was Fired For Tea Party Bracelet"

Her story: "a couple dining at the restaurant did not like [her "Don't Tread On Me" bracelet] and asked for the manager"

Their story: "Geller was inattentive to diners at two tables"

Outside protesters' story: "a group rallied in front of the Outback Steakhouse, waving American and Gadsden flags and accusing the restaurant of violating her free speech rights"

The real story (based on my experience and knowledge of the hospitality industry): She's 23, so she probably has a 23-year-old's "flexible" sense of punctuality. She's snotty to some of the older waitresses and is generally perceived as not pulling her weight. She's had plenty of other complaints, and the manager has "coached her up" on a number of occasions, hoping she'll finally "get" what it means to be a good waitress.

That night, the customers probably said something a little mean about her bracelet, and she decided to pay them back in spades with lousy service.

The manager decided this failure-of-a-waitress was no longer worth the trouble, and kicked her to the curb.

Morale among the waitstaff jumped 20 points.

Just my guess.

3 comments:

  1. I find it amusing that people think they own the jobs they have and should not ever be fired except for a strictly limited set of circumstances carefully monitored by the government. Where do they get that idea?

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  2. I would be surprised at someone at a popular middle class eatery being fired for having a symbol of a popular, middle class movement.

    I am also very surprised at the number of people who are impolite and snotty to those folks who have access to their food when they are out of the patron's view.

    I have found poor service to be fairly rare as I have always made it a point to be nice to service folks. It's happened but not so often as it seems to happen to others. And no, my gun hardly ever shows.

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  3. Peter - well, this gal was from Chicago, and manners tend to be more well-developed in your neck of the woods.

    Although you'll find plenty of kind hearts & friendly faces in the North, if you avoid the big cities.

    I grew up in a Wisconsin town where door-locking was considered optional.

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